Terms of service

Effective Date: 1st Feb 2026


Welcome to The PlayMix! These Terms of Service ("Terms") govern your use of our website, www.theplaymix.com, and any related services provided by The PlayMix. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website.


1. Acceptance of Terms

By using The PlayMix website, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction, and you agree to these Terms. If you are using the website on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.


2. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.


3. Use of the Website

  • You agree to use the website only for lawful purposes and in accordance with these Terms.
  • You are prohibited from:
    • Using the website in any way that could damage, disable, or impair its functionality.
    • Attempting to gain unauthorised access to any part of the website or its systems.
    • Using automated tools (e.g., bots, scrapers) to interact with the website without our permission.


4. Account Registration

  • To access certain features of the website, you may need to create an account. You agree to provide accurate and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Notify us immediately if you suspect any unauthorized use of your account.


5. Purchases and Payments

  • All purchases made through The PlayMix are subject to product availability and our acceptance of your order.
  • Prices are listed in SGD and are subject to change without notice.
  • You agree to provide accurate payment information and authorise us to charge the total amount to your chosen payment method.
  • Sales tax and shipping fees will be calculated at checkout and are your responsibility.


6. Shipping and Delivery

  • We aim to process and ship orders promptly. Estimated delivery times are provided for informational purposes only and are not guaranteed.
  • The PlayMix is not responsible for delays caused by shipping carriers or unforeseen circumstances (e.g., weather, customs).


7. Returns and Exchanges

  • All returns and exchanges are governed by our Exchange Policy (no refunds, exchanges only). Please review the policy on our website for details.


8. Intellectual Property

  • All content on the website, including text, images, logos, and software, is the property of The PlayMix or its licensors and is protected by copyright and other intellectual property laws.
  • You may not reproduce, distribute, or create derivative works from any content on the website without our prior written consent.


9. Limitation of Liability

  • The PlayMix and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased through it.
  • Our total liability for any claim related to the website or products is limited to the amount you paid for the product(s) in question.

10. Indemnification

You agree to indemnify and hold harmless The PlayMix, its affiliates, and their respective officers, directors, and employees from any claims, damages, or expenses arising from your use of the website or violation of these Terms.


11. Third-Party Links

The website may contain links to third-party websites. These links are provided for your convenience only. The PlayMix is not responsible for the content or practices of third-party websites.


12. Termination

We reserve the right to suspend or terminate your access to the website at any time, without notice, for any reason, including violation of these Terms.


13. Contact Us

If you have any questions about these Terms, please contact us at: Email: info@m-global.co 


By using The PlayMix website, you acknowledge that you have read, understood, and agreed to these Terms of Service.